FAQ

What happens after I sign up?

We will contact you within 1 to 2 business days. We will need to ask you a number of questions to make sure we deliver an effective e-newsletter for your organization.

Can you match the e-newsletter to my website?

We sure can! We will need your logo and any images you have used for your website. We will match colours and the overall look to deliver brand consistency.

I'm not very good with computers. Is there plenty of help?

Don't worry that's what we're here for. We design and setup your first e-newsletter for you. We give you training on how to add your own content. It's really easy! Our customers love it.

What happens to bounces?

The comprehensive live reporting tracks all email activity. Any bounced emails will be automatically sorted into two groups - try again or delete from list . You can review the email addresses or let the newsletter application deal with them for you.

Is there a limit to how many emails I can send?

No, you can send as many email campaigns as you like to as many subscribers as you can get.

Can I have more than one email template?

Yes, we can design as many templates as you need. This is useful if you have more than one business or need to send seasonal offers etc. Contact us to discuss your requirements.

Do I have to learn new software?

There is no software to download or learn. News Cafe is an online application which means you can run your campaigns from anyway in the world. You just need an internet connection.

How can I collect more email addresses?

We can setup a subscribe form for your existing website to capture new email addresses. The new subscriber info gets automically added to your subscriber list.

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